Support
An alarm clock that keeps the snooze locked until you complete a short physical mission, recorded on your own phone.
Get in touch
Write to us and we will answer. Include your iPhone model and iOS version if something is not working — it is almost always the fastest route to a fix.
Common questions
The alarm did not ring
Upreps uses the alarm facilities iOS provides. They are reliable but not guaranteed: a discharged battery, a powered-off phone, a system fault or a withdrawn permission will stop an alarm. If missing a wake-up has real consequences for you, set a second, independent alarm as well.
The alarm came back while I was still doing the mission
That is the follow-up chain, and it is meant to return only when a mission is abandoned. If it interrupts a mission you are actively doing, update to the latest version — this was fixed.
Verification said I did fewer reps than I did
Automatic verification is a judgement made by a model looking at frames of your recording, and it will sometimes be wrong. The app is deliberately built to err towards accepting a genuine effort rather than rejecting one. Where it cannot decide, you can confirm the morning yourself.
How do I cancel my subscription?
Subscriptions are billed through your Apple ID. Cancel in the app under Settings → Manage subscription, or in the App Store under your account. Cancel at least 24 hours before the period ends. Refunds are handled by Apple, not by us.
Can I delete my data?
Everything lives on your phone — there is no Upreps account and no server holding your mornings. Settings has a control that erases all of it, and deleting the app removes the rest.
Health and safety
Upreps is not a medical device and gives no medical advice. Exercise carries risk, and doing it moments after waking carries more. Talk to a doctor before you start if you have any injury, heart or blood-pressure condition, are pregnant, or are unsure. Stop if something hurts. Set a target you can complete safely half asleep, and clear the space around you first. You take part at your own risk.